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Workshops 2 days | Price: £299 + VAT


Mastering People Management (Online)

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NOTE: This course will be run over 2 days and delegates need to be available to attend both sessions.  Timings for both days will be 09:30am - 13:30pm (the finish time is approximate), with breaks included

Course overview

Your ability to master your people management skills will have a significant impact on your success as a manager.  Making the most of your people and building confidence (both yours and theirs) is the purpose of this course.

Over the two days, we’ll look at your behaviour as a manager and will examine whether it allows you to maximise your team’s effectiveness or if it is holding your team back. 

This workshop is limited to a maximum of 12 delegates to ensure that our experienced trainer has the time to assist you with any personal complex points that may arise during the day.

Who is it for?

This two day programme is designed for any delegates who have completed our Introduction to People Management course and have had time to put that learning into practice, or for any individual who has some experience of managing people.  If you want to learn how to get the very best out of your team as well as improving your confidence and performance as a manager, then this course will provide you with the skills and behaviours necessary to achieve this.

What will you learn?

You’ll learn to look closely at your current style of management and to recognise the impact it has on people.  You’ll also learn to recognise and take advantage of the existing strengths within the team so that you can maximise team motivation and efficiency.

Course Content

  • Recognise what makes you stand out from the crowd
  • Learn how your behaviour and communication style directly impacts on those around you
  • Know when to adapt your management style at work
  • Understand how others perceive you
  • Recognise and appreciate the team’s dynamics
  • Empower the team for higher performance
  • Develop a more motivated and inspired team
  • Manage challenging and defiant team members in a positive and constructive manner
  • Critically assess your own management methods and create your personal toolbox
  • More efficiently and effectively manage yourself and others


These two online sessions will run from 09:30am – 13:30pm on both days.  The finish time is approximate. Breaks will be included.


This course will be run on the Zoom video conferencing platform.

If you've never used Zoom - or any other video conferencing platform - before don't worry, it's quite straightforward!

Before the session, we'll send you instructions to help you get started. The key thing is to ensure that your video and audio settings are working, which you can test before the session.

All you'll need is a laptop/PC with audio and video capability, a good internet connection and somewhere quiet to sit and share a 'virtual learning space' with us for 4 hours on each day.

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Benefits of the course

When you have finished this course you will feel…

...confident in your ability to take your team’s performance to the next level by drawing on the skills and behaviours you have added to your personal management toolbox.

Other people like you who attended this course commented:

  • “Fantastic facilitator.  Extremely helpful with individual situations and excellent explanations - thank you”
  • “Thank you so much, this course has been a real eye opener.  I will be coming back for more courses”


Dates 8th and 15th June 2022

Venue The Crisp Virtual Classroom (directions)


I would like to book for person

Dates 13th and 20th October 2022

Venue The Crisp Virtual Classroom (directions)


I would like to book for person

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This is also available as an in house course - (for prices please contact us)